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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items

Certain products cannot be returned, including but not limited to:

  • Gift cards
  • Downloadable software products
  • Items related to personal care and hygiene
  • Hazardous materials, flammable liquids, or gases

Partial Refunds

In some cases, only partial refunds may be granted:

  • Items that show visible signs of use
  • Opened CDs, DVDs, software, video games, or vinyl records
  • Any item not in its original condition, damaged, or missing parts due to reasons not caused by our error
  • Any item returned more than 30 days after delivery

To process a return, proof of purchase is required. Please do not send your purchase back to the manufacturer.

For further assistance, contact us at [Your Support Email].

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {sami.mobilink@yahooo.com​}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We replace items only if they are defective or damaged. To request an exchange for the same item, please email us at {sami.mobilink@yahooo.com​}

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {Adan Communication Main Garnely Road Kalyar Chok Kundian mianwali,
Kundian, Punjab, Pakistan-42050}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at {sami.mobilink@yahooo.com​} for questions related to refunds and returns.

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